BRIDGE WORKS GLOBAL

Turn global collaboration into a strategic advantage you can measure.

BridgeWorks Global is a cross-geography collaboration lab that studies and systematically improves how the world’s most impactful companies collaborate across their global teams.

NEW YORK · HEADQUARTERS

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SHANGHAI · REGION

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NEW DELHI · REGION

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SHARED WORKING WINDOW TODAY

07:30 — 08:00 ET

Only 30 minutes of your day is synchronous. The other 23.5 hrs run on hand-offs, docs, and assumptions. That async layer is where global collaboration is won or lost.

Turn global collaboration into a strategic advantage you can measure.

BridgeWorks Global is a cross-geography collaboration lab that studies and systematically improves how the world’s most impactful companies collaborate across their global teams.

NEW YORK · HEADQUARTERS

--:--:-- UTC

SHANGHAI · REGION

--:--:-- UTC+8

NEW DELHI · REGION

--:--:-- UTC+5:30

SHARED WORKING WINDOW TODAY

07:30 — 08:00 ET

Only 30 minutes of your day is synchronous. The other 23.5 hrs run on hand-offs, docs, and assumptions. That async layer is where global collaboration is won or lost.

THE CHALLENGE

Poor global collaboration is a tax on your business and your people.

You pay it three ways.

SPEED

61%

  • Context switching
  • Decision latency
  • Coordination drag & rework
  • Approval bottlenecks
  • Slower product & crisis cycles
  • Information silos
  • Context switching
  • Decision latency
  • Coordination drag & rework
  • Approval bottlenecks
  • Slower product & crisis cycles
  • Information silos

61% cite mismatched decision speed as their primary source of collaboration friction.

TALENT

2x

  • Talent redeployment delays
  • Higher attrition & burnout
  • Can’t attract A-players
  • Executive bandwidth tax
  • Visibility & recognition gap
  • Onboarding friction
  • Talent redeployment delays
  • Higher attrition & burnout
  • Can’t attract A-players
  • Executive bandwidth tax
  • Visibility & recognition gap
  • Onboarding friction

2x attrition risk for global-facing workers versus their co-located peers.

REVENUE

~⅓

  • Pipeline visibility gaps
  • Missed growth ambitions
  • Failed opportunity capture
  • Underleveraged regional innovation
  • Client & account churn
  • Price pressure
  • Pipeline visibility gaps
  • Missed growth ambitions
  • Failed opportunity capture
  • Underleveraged regional innovation
  • Client & account churn
  • Price pressure

~⅓ of collaborative growth capacity sits locked, not lost.

“I was running a second shift every night just to stay in sync with headquarters. Most of that work, no one ever saw.”

A regional executive · Fortune 50 client

WHERE THE FRICTION LIVES

Most leaders focus on what they can’t control. We help you design what you can.

Friction amplifiers
Elements that can be managed but not changed

Time Zones

Language

Country Culture

HQ–Regional
Power Dynamics

Trust and alignment multipliers
Elements to change through intentional design

Company Culture

Market
Knowledge

Process

Spectrum of control
Less control More control

You manage what you can’t control. Time zones, language, and country culture are fixed realities of global work.

You design what you can control. Headquarters–region power dynamics, process, market knowledge, and company culture are where you have real leverage.

THE INSTRUMENT

You know there’s friction. The GCI™ turns it into a score you can act on.

The Global Collaboration Index™ turns collaboration into a measurable leadership KPI — showing where capacity is healthy, where it leaks, and where to intervene first.

Sample GCI Dashboard
0255075100
0/100
OPERATIONALLY STABLE
CAPACITY ZONE: 61–75
82
Enthusiasm
73
Cultural Intel.
63
Market Knowl.
58
Trust
49
Alignment
Capacity Zones
65
Severely
constrained
ConstrainedOp. stableHighFull

Every engagement delivers three things:

01 · Measure

Dashboard

Pinpoint capacity, leakage, and hotspots by team, region, and pillar.

02 · Explain

Executive Insights Report

Identify root causes, business implications, and leadership priorities.

03 · Act

Action Roadmap

Prioritize interventions, score movers, and progress tracking.

FROM THE FIELD

Friction between headquarters and regions isn’t personal — it’s structural. And we show you exactly where.

Ask the leaders themselves what slows collaboration down, and the “culture” explanations rank near the bottom.

Time zone
0%
Low understanding of China market
0%
Pace of decision-making
0%
Language barriers
0%
Cultural differences
0%
Power dynamics
0%
Competing priorities
0%
Differences in work styles
0%
Lack of directional clarity
0%
Communication style differences
0%
Misaligned goals
0%
Lack of information sharing
0%
Other
0%
Named drivers of HQ–region friction · January 2026 Fortune 50 engagement · 125 leaders
How much headquarters relies on the region to deliver
0.0/10
How much the region is included in the decisions
0.0/10
Execution
trustHow much headquarters relies on the region to deliver
Strategic
InfluenceHow much the region is included in the decisions

The Trust-Influence Gap

5.3 PT GAP

Regions are trusted to execute, but not always invited to decide. The team called it “culture.” The data showed it was structural.

U.S. Fortune 100 Tech · U.S.–China

“BridgeWorks provided language and clarity that allowed us to discuss this openly as a team.”

EX-CEO

WALMART INTERNATIONAL

“BridgeWorks helped us close the gap between Minneapolis and Shanghai in ways that have stuck.”

VICE PRESIDENT

MEDTRONIC

“We had so much collaborative load weighing down our team and our business. BridgeWorks helped surface it, so we could have a conversation as a global company, then we worked to remove it. Simple as that.”

REGIONAL PRESIDENT

FORTUNE 500 GLOBAL COMPANY

We believe global collaboration should be an operating capability, not a soft skill.

We kept seeing the same pattern: strategy breaks down at the border, in the execution layer. The cause was almost always invisible labor, the bridge work no one is hired, trained, or rewarded to do. Call it “culture,” and you excuse yourself from a system you could actually design.

Zak Dychtwald

Founder & CEO · BridgeWorks Global

WHAT WE STAND FOR

“Bridge People” make global work, work.
Most of their labor is invisible. Great organizations change that.

ACCOMMODATED

Global Ways of Working protects the most important asset of global work: its people.

RECOGNIZED

Too often bridge work is hidden labor — despite being essential to team success.

REWARDED

Bridge work drives business outcomes. It must show up in QBRs and annual reviews.

CORE TEAM

A U.S.–China–India lab working across the time zones, languages, and headquarters–region lines we help our clients engineer.

FOUNDER

Zak Dychtwald Founder & CEO

Author, researcher, and entrepreneur committed to bridging East and West. Frequent Harvard Business Review contributor. Has delivered keynotes on six continents to Fortune 500 executives, investors, and world leaders. Leads the research driving BridgeWorks Global.

Kanupriyha Singh

Client Account Lead

Headshot of Diksha Sharma

Diksha Sharma

Global Collaboration Solutions Lead

Jeremy Zhao

Data Analytics Lead

Headshot of Shuting Wang

Shuting Wang

Global Collaboration Solutions Developer

Nicola Lindsay

Data Visualization Lead

Headshot of Anne Liu

Anne Liu

Accounting Manager

WHO WE PARTNER WITH

Our solutions live at the intersection of strategy and people.

Built for the leaders who carry global work.

The Business Leader

CEO · Chief Strategy Officer · Chief of Staff

A strong business engine slowed by collaborative drag. They want to unlock their teams’ full potential and go from good to great, not just fix what’s broken.

The Regional Leader

Head of International · Regional President

They want a real partnership with headquarters, and the influence to shape decisions, not just deliver them.

The People Leader

CHRO · Chief People Officer

They want to empower and reward the bridge talent that quietly holds global work together.

The Talent Builder

Head of L&D · Talent Development

Their people have market skills but not bridge skills. Almost no one was trained for the cross-geo work their jobs now demand.

HOW WE WORK

Three ways we work.

Diagnosis

Find the friction

For organizations that know there’s friction but not exactly where.

Friction Mapping Workshop

Global Collaboration Index™

Transformation

Change how you operate

For leadership teams ready to redesign the operating layer.

Cross-geo ownership mapping

Operating rhythms & escalation

Insight-to-decision pipelines

People

Build bridge capability

For organizations building cross-geo skills into their talent.

Bridge Leadership Accelerator

Global Ways of Working Toolkit

Scaling market knowledge

Proof, across Fortune 500 engagements

0%

Client satisfaction · multiple Fortune 500 clients

0%

Net Promoter Score · Fortune 50, 100+ leaders

0

Detractors · across all surveyed leaders

6 yrs

Applied research · 2.7M+ words analyzed

0%

Markets · U.S. & Asia focus

START HERE

Three ways in — all give you clarity within ten weeks.

FOR

FORMAT

OUTPUT

TIMING

BEST FOR

FAST CLARITY

Friction Mapping Workshop

Leadership teams needing a fast, practical fix

1-hour intensive workshop

Friction map + priority actions

4–6 weeks end-to-end

Already in pain, ready to move

DATA-LED DIAGNOSTIC

Global Collaboration Index™

Organizations needing a benchmarked baseline

Survey + interviews + report

GCI™ score + intervention plan

8–10 weeks

Pre-investment or business-case building

PEOPLE DEVELOPMENT

Bridge Leadership Accelerator

Senior leaders, headquarters-region managers & bridge people

~4 hrs blended · English or Mandarin

Bridge mindset, skillset + toolkit

Flexible; hours, not days off-site

Turning bridge burden into execution muscle

ALL THREE FEED THE SAME SYSTEM — DIAGNOSE, DESIGN, DEVELOP.

OUR MISSION

Turn global collaboration into a strategic advantage.
Let’s collaborate.

bridgeworksglobal.com

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A CROSS-GEOGRAPHY COLLABORATION LAB

OFFICES IN U.S. · CHINA · INDIA
Shanghai office: 135 Yanping Road, Caojiadu Subdistrict, Jing’an District, Shanghai 200042, China